Passengers flying from Canadian airports have new rights under the Canadian Transportation Agency’s (CTA) Air Passenger Protection Regulations. The new rules require airlines to meet certain obligations toward passengers, such as: communicating to customers in a simple and clear way information on their rights and recourses and regular updates in the event of delays and cancellations; compensation of up to $2,400 for bumping a passenger for reasons within the airline’s control; ensuring passengers receive prescribed standards of treatment during tarmac delays; and providing compensation for lost or damaged baggage of up to $2,100 and a refund of any baggage fees. An online service has been set up at airpassengerprotection.ca, a one-stop site for travelers to learn about their rights, file a complaint and find tips for hassle-free travel. Beginning Dec. 15, 2019, airlines will also have obligations toward passengers during flight disruptions and when seating children.