Gant Travel Management, a TMC, announced the launch of its new Gant Self-Service Platform, bringing together, according to the company, all the resources and support business travelers need throughout their journey in one connected experience.
Today’s business travelers often manage trips across multiple websites, emails and support channels, according to the announcement. Finding the information they need can require switching between systems at every stage of the travel experience. The Gant Self-Service Platform, said the announcement, changes that situation by creating a single destination where business travelers can stay informed before, during and after travel. Travelers can view upcoming trips, retrieve invoices, update profile information, manage travel details, receive timely travel insights and more.
Patrick Linnihan, CEO, said: “Business travelers shouldn’t have to hunt across five different systems to manage one trip. We built the Gant Self-Service Platform to put everything in one place: your itinerary, your support, your information. One connected experience, available when you need it.”
More than a collection of self-service tools, said the announcement, the Gant Self-Service Platform is designed to give travelers greater control over their journey with the information, guidance and support they actually need. The connected experience, said the announcement, also includes proactive disruption intelligence powered by Gant’s new partnership with Lumo, a flight disruption analytics provider. Rather than requiring travelers to monitor airline websites or wait until travel plans have already been disrupted, said the announcement, the platform provides disruption risk notifications alongside itinerary details, helping travelers stay one step ahead of delays, cancellations and other travel interruptions.
“This platform is our starting point, not our finish line,” said Linnihan. “We designed it as a foundation where intelligent automation handles the routine, expert agents handle the complex and the traveler is never left wondering what to do next.”
