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Stories By: Harvey Chipkin

JetBlue Unveils Details of Domestic First Class

JetBlue has unveiled details of BlueFirst, the airline’s new domestic first-class experience. The product will be available for booking this fall. Joanna Geraghty, CEO,……

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Guest Satisfaction at Third-Party Managed Hotels Jumps in J.D. Power Survey

Scores said to reflect investments in property and staff training…

United Launches Tool To Enable Pre-Ordering of Onboard Food and Other Items

Mobile offering is being tested at Newark with expansion planned for Houston and beyond…

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Advito Launches AI Gateway

Tool is called ‘human-centered’ consultancy solution…

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Southwest to Offer Lounges for First Time

Facilities will be in partnership with Chase…

Names in the news

Names in the News 9-2-26

Appointments and promotions at BCD Travel, New York City Tourism + Conventions, and Viceroy Hotels and Residences…

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Location, Location, Location 9-2-26

Openings in Commerce City, Colo.; Olive Branch, Miss.; Louisville; San Antonio; and Osaka, Japan…

Hotels.com Adds ‘Business Travel Experience’

New tool enables customers to find hotels that match work travel preferences and offers awards…

United Adds New Mobile Tool for Disruptions

Customers booked on later flight can automatically stand by for up to three earlier ones…

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Choice Makes Dragisich Permanent President and CEO

Executive had been serving in interim role since May…

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Expensify in ‘Native Integration’ With Rillet, an ERP

Arrangement said to mean that expenses and card spend ‘just handle themselves’…

Qantas Unveils New Business Suite for A321XLR Fleet

Qantas has revealed a new Business Suite for its Airbus A321XLR fleet, bringing a lie-flat bed to a Qantas single-aisle aircraft for the first……