Agentic AI is transforming the way corporations manage travel and expense, according to the Business Travel Trends report from Amadeus Cytric, a travel and expense management solution, in cooperation with Globetrender, a travel forecasting provider. Agentic AI is artificial intelligence that exhibits autonomous behavior.
Key trends from the report include:
- Agentic AI is transforming the way corporations manage travel and expense:
- The next wave of AI will move the technology from passive assistance to proactive functionality.
- Rather than simply responding to requests, Agentic AI will autonomously anticipate traveler needs, helping them rebook flights in real time, optimize itineraries based on changing schedules and more.
- Biometric gateways are enabling seamless, digitized airport experiences:
- As airports and airlines increasingly seek to offer travelers smooth journeys, physical passports and smartphone boarding passes are becoming outdated.
- Soon, travelers will be able to move through the airport without repeatedly showing travel documents or waiting in long lines, by simply having their faces scanned at key touch points.
- Bespoke bundles are reshaping how airlines provide services to travelers and how companies manage corporate travel:
- NDC technology is allowing airlines and corporations to co-create airfare bundles that align with business travel policies.
- For example, a flight can be booked where every detail — from lounge access to in-flight WiFi — is bundled into a personalized package that saves time and money.
