Special Reports
AI T&E: Travel Program Friend and Foe?
Artificial intelligence is no longer a distant promise for corporate travel. In fact, it’s already reshaping how companies manage booking, expenses and service delivery. From automatically applying unused tickets to flagging out-of-policy bookings, AI is quickly becoming integrated into the entire T&E experience. “Today, AI can reliably automate high-volume, rules-driven work across the T&E lifecycle:…
Dec. 29, 2025
The Year of Living Expectantly
From TMC consolidation to tech convergence, this BTE Town Hall centers on the complications and opportunities buyers are facing in 2026
Dec. 23, 2025
Policy Matters
Is a policy still foundational to a managed travel program? Short answer: Yes – but not the way it used to be
Dec. 22, 2025
Take Charge of the Changes
Three travel managers in this BTE Town Hall counsel buyers to strive for trust but don't surrender control in pursuit of content
Dec. 18, 2025The Intentional Traveler: Navigating 2026 & Beyond
For business travel, the year ahead is fraught with risks, rife with rewards and driven by a renewed sense of purpose
Dec. 16, 2025
The Elephant in the Room: Trust But Verify
A Brief History of Trust in Managed Travel When I first started in the travel industry, I worked for an airline (TWA) and by the time I was 28 I started a corporate travel agency. Back in the late 1990’s, the way that you won a corporate account was a combination of the service offering from…
Dec. 9, 2025
TMC Roulette
With all the changes in the wind, choosing the right travel management company is trickier than ever
Dec. 7, 2025
More Than A Stay
As hotels reimagine the business trip, the next generation of travelers is taking the lead (again)
Dec. 2, 2025
Moving Targets
Just as travel buyers are closing in on the airline industry’s New Distribution Capability, another disruptive twist is taking flight: Continuous pricing. Borrowing a page from the hotel industry’s dynamic rate models, continuous pricing replaces fixed fare buckets with fluid prices that adjust in real time based on demand, booking patterns and market conditions. In…
Nov. 26, 2025
Aircraft Ownership: Counting the Costs
Increased demand for business aviation spurs optimism – and caution – when considering a jet purchase
Nov. 17, 2025