Special Reports: Special Reports
The Intentional Traveler: The Next Generation is Now
The rising stars of business travel are expecting more from the journey – and they know how to get it Business travel isn't just about getting from point A to point B anymore – for Gen Z and Millennials, it's about creating experiences that acknowledge the real cost of being away from home while maximizing…
Jul. 8, 2025
Is Omnichannel Morphing?
Which comes first – the channel or the content? And who cares? Technology and artificial intelligence are revolutionizing travel booking channels with more and more chatbots talking to people, which creates greater time for trained personnel to focus on core, repeat travel customers. However, what traveler buyers really want is inventory access, friction-free booking and actionable…
Jun. 24, 2025
The Returns on Travel
AI makes it possible to determine your travel program’s ROI. You just have to know where to start.
Jun. 18, 2025
International Travel: Keep Calm and Travel On
As growing uncertainty jolts global business travel, companies need to be extra prepared for the unexpected Running the gauntlet of new governmental barriers is getting more daunting. Whether business travelers are US citizens heading outbound, or are non-US citizens coming inbound for a meeting, event or other kind of business, things have noticeably changed. Some reports…
Jun. 11, 2025
Closing the Policy Loop
The BTE Town Hall centered on creating and updating travel policies – and how to keep travelers in the know
Jun. 2, 2025
Travel in the Era of Deskless Employees
As hybrid work models blur the lines between business and leisure, travel programs must adapt to an evolving remote workforce As the phrase “deskless employees” gains traction in corporate vernacular, organizations face a nuanced challenge: The hybrid work model, characterized by remote work and bleisure travel, is reshaping traditional travel programs. While many employers are…
Jun. 1, 2025
The Intentional Traveler: Building Traveler Trust
Getting travelers to buy in takes imagination and lots of patience Is it the challenge that won't go away? Getting your travelers to pay attention to the organization’s travel mission may sound like simple business, but in reality, it means overcoming competing priorities and meeting the evolving expectations of travelers. As their expectations change, that makes it…
May. 28, 2025
Travel Buyers POV #30
In each issue of Business Travel Executive, the members of our Buyer Think Tank offer their individual thoughts on what’s hot, what’s cool and what’s coming next in managed travel. The Think Tank is a team of eight veteran travel managers from programs that run the gamut in size and complexity – but each member…
May. 20, 2025
Beyond Spreadsheets: Making Data Meaningful
The BTE Town Hall takes a deep dive into corporate travel data and how to make it work for you and your stakeholders It's hard to wrangle corporate travel data. Organizing what's meaningful and transforming that into something compelling for executives and other stakeholders may be harder still. During the February Business Travel Executive Town…
May. 13, 2025The Elephant in the Room: It Takes Two to Tango— Why we need more than one corporate travel association
Corporate Buyers are well-represented by GBTA, Travel Agents have ASTA. It’s time to have a corporate travel association for “Suppliers” Prologue: The Corporate Travel Industry continues to grow its numbers proportionately to the challenges faced by travel buyers and travel services providers (I won’t label them as suppliers). In addition to TMCs there are many more TSPs…
May. 6, 2025