Special Reports: Special Reports
Oh, What a Tangled Web
Following the money can redefine value for corporate travel As money flows in the corporate travel industry shift and commercial models come under the spotlight, one big question stands tall: Do buyers and suppliers really share the same definition of value? Money: It’s the topic no one wants to tackle head-on. More specifically, how money…
Aug. 4, 2025
Drive to Succeed
Chauffeured executive transportation balances value, safety, high-tech efficiency and high-touch service Chauffeured-driven transportation has been around since 1921, when J.P. Carey opened his office in the heart of Grand Central Station in New York City. Carey founded the world’s first limousine company based on the belief that business executives would choose luxurious, safe and reliable transportation…
Jul. 21, 2025
NDC Integration: Reality Check
Time for buyers to ignore the noise around content distribution and start looking for results It may have taken a while, but New Distribution Capabilities (NDC) now seems to be reaching critical mass. In disrupting and redefining how corporate air travel is shopped and bought, the standard continues to bring new opportunities – as well as…
Jul. 14, 2025
The Intentional Traveler: The Next Generation is Now
The rising stars of business travel are expecting more from the journey – and they know how to get it Business travel isn't just about getting from point A to point B anymore – for Gen Z and Millennials, it's about creating experiences that acknowledge the real cost of being away from home while maximizing…
Jul. 8, 2025
Is Omnichannel Morphing?
Which comes first – the channel or the content? And who cares? Technology and artificial intelligence are revolutionizing travel booking channels with more and more chatbots talking to people, which creates greater time for trained personnel to focus on core, repeat travel customers. However, what traveler buyers really want is inventory access, friction-free booking and actionable…
Jun. 24, 2025
The Returns on Travel
AI makes it possible to determine your travel program’s ROI. You just have to know where to start.
Jun. 18, 2025
International Travel: Keep Calm and Travel On
As growing uncertainty jolts global business travel, companies need to be extra prepared for the unexpected Running the gauntlet of new governmental barriers is getting more daunting. Whether business travelers are US citizens heading outbound, or are non-US citizens coming inbound for a meeting, event or other kind of business, things have noticeably changed. Some reports…
Jun. 11, 2025
Closing the Policy Loop
The BTE Town Hall centered on creating and updating travel policies – and how to keep travelers in the know
Jun. 2, 2025
Travel in the Era of Deskless Employees
As hybrid work models blur the lines between business and leisure, travel programs must adapt to an evolving remote workforce As the phrase “deskless employees” gains traction in corporate vernacular, organizations face a nuanced challenge: The hybrid work model, characterized by remote work and bleisure travel, is reshaping traditional travel programs. While many employers are…
Jun. 1, 2025
The Intentional Traveler: Building Traveler Trust
Getting travelers to buy in takes imagination and lots of patience Is it the challenge that won't go away? Getting your travelers to pay attention to the organization’s travel mission may sound like simple business, but in reality, it means overcoming competing priorities and meeting the evolving expectations of travelers. As their expectations change, that makes it…
May. 28, 2025