Navan, a business travel and expense platform, announced it has upgraded its Singapore Airlines NDC access to a direct connection using the carrier’s Amadeus Altéa NDC 21.3 API. Over 70% of Singapore Airlines bookings are now being made through the NDC channel, according to the announcement.

“Singapore Airlines is a critical partner in connecting business travelers across Asia-Pacific with the rest of the world,” said Dane Molter, senior vice president, Group Travel Marketplace at Navan. “This direct NDC connection will enable us to bring the airline’s rich content into Navan and deliver a better experience for travelers that raises the bar for airline retailing.”

Built on Navan’s proprietary content aggregation platform, said the announcement, the direct connection enables closer collaboration with Singapore Airlines and provides access to the carrier’s rich NDC content. The deeper integration creates a stronger foundation for faster troubleshooting, future API enhancements and a more consistent shopping and servicing experience that allows Navan customers to access:

• Exclusive fares and content: Access to Singapore Airlines NDC-exclusive fares, including eligible corporate and private fares, as well as dynamically priced offers. In markets where Singapore Airlines applies an EDIFACT distribution fee, NDC bookings avoid that fee.
• Fare bundles and ancillaries: Richer, customized fare bundles and ancillary content, including advance seat selection and prepaid excess baggage, where supported.
• Enhanced post-booking servicing: Faster and more efficient booking changes, cancellations and refunds, helping travelers and Navan support agents manage adjustments and disruptions more quickly.