Nearly 70% of Indian travel buyers reported an increase in both domestic (69%) and international (68%) business travel within their programs, according to the 2025 India Business Travel and Payments Study, a new report from GBTA and Visa. However, the study also found that market maturity still has room to grow. Seventy-seven percent of those surveyed rate the maturity of their travel program a 7 out of 10 or higher. Additionally, only 38% rate the maturity a 9 or 10, indicating additional opportunities for program enhancements.
Findings are based on responses from 157 corporate travel managers in India to a digital survey conducted from Sept. 22 to Oct. 17. Outreach included GBTA members, industry stakeholders and via a GBTA-managed community of Indian travel professionals.
Jyothi Varma, country manager, India, for GBTA, said: “It will become more essential than ever for corporate buyers to have effective processes for managing their spending.” GBTA, she said, “is committed to helping Indian business travel professionals foster this growth through in-person connections, insightful research and ongoing educational opportunities.”
Among key takeaways from the study: Corporate payment adoption remains inconsistent across organizations; technology adoption is strong, marking a shift toward digitization; travel buyers in India feel they have local autonomy; and Indian travel teams often oversee both travel and payment decisions.
Findings from the study were unveiled at the inaugural GBTA India Business Travel Summit and presented by Ravi Sattavan, Visa Commercial Solutions, India.












