International SOS, a medical and travel security services company, has announced a strategic alliance with Ontic, a software provider delivering “connected intelligence” to unify how corporate security professionals manage threats, mitigate risks and strengthen businesses. The two companies, according to the announcement, will jointly develop security software solutions that fortify workforce resilience and allow organizations to operate more efficiently and securely.

Lukas Quanstrom, CEO of Ontic, said: “Too many incomplete or cobbled-together offerings in the market today make the work harder for companies. By combining the expertise of two industry leaders, this collaboration will deliver complete, modern and extensible solutions for clients looking to elevate their duty of care and enhance protection for their employees.”

Through the partnership, International SOS will leverage Ontic’s security software together with its global medical and security assistance capabilities and network, comprehensive intelligence and insights, and 23 years of travel tracking technology to fulfill travel risk management and critical event management needs for organizations. The unified offering, said the announcement, will strengthen the ability of corporate security professionals to manage threats, mitigate risks, activate crisis response, and ensure the safety of employees on a global scale.

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Jarrett Michau, CEO, Americas Assistance at International SOS, said: “Ontic’s purpose-built software and technology expertise will propel our workforce resilience platform and services into territories the industry has yet to explore, setting a new global standard for safeguarding employees.”

Among the capabilities that will emerge from the deal are:
  • Real-time risk alerts: Immediate and more comprehensive notifications of incidents that may impact travelers, with configurable alert settings
  • Interactive geovisualization: Layered maps of affected areas, people and assets on an intuitive and customizable map interface
  • Personalized communication tools: Tailored messages with company branding and situational relevance for effective communication with employees
  • Travel data, insights and reporting: Tracking of employee travel itineraries and travel paths to generate reports on potential risks before, during and after trips
  • Automated response protocols: Setting predefined workflows that trigger automatically during an incident to ensure a rapid and appropriate response
  • Integrated third-party source data: Incorporating real-time feeds from multiple sources.