Centre Travel Group (FCTG) has posted record total transaction value (TTV) and revenue for the fiscal year that ended June 30, with its US business crossing the $2 billion TTV mark for the first time. The results were revealed as part of the group’s report to the Australian Securities Exchange.
The Australia-based TMC’s global corporate travel division’s TTV grew 2.9% year over year to $9.1 billion for the year, with revenue rising by 3.3% to $860 million.
Chris Galanty, global corporate CEO, said the results “reflected a business that had spent recent years transforming how it works, and was now turning that transformation into growth.
“It was a record year for TTV and revenue, and the productivity work we’ve been putting in for a number of years is really showing up in the result,” said Galanty. “This is despite headwinds, including the conflict in the Middle East, which affected businesses across Asia, the Middle East, Africa and parts of Europe. We’re operating in a world that keeps throwing curveballs, and our teams navigated that really well. We also saw some strong new wins in FCM Travel, mostly landing in the second half, and we’re onboarding those customers now. The pipeline is very strong, with a lot of RFP activity across our core markets.
“The US is the largest travel market in the world, and we still only hold a small share of it,” said Galanty, adding, “That tells you how much room we have to keep growing there.”
Corporate Traveler, the group’s dedicated small-to-medium-sized enterprise travel brand, also had a milestone year, with particularly strong growth in North America. “Corporate Traveler was the star of the show this year,” Galanty said. “It’s the only global travel management company built purely around the SME customer. What makes it different is the combination of our own technology, a platform called Melon, with a dedicated travel consultant for every customer. Customers get modern tools and real personal service, and FCTG’s buying power behind them, too.”
Charlene Leiss, president of The Americas, FCTG, said: “Flight Centre Travel Group further strengthened its position in the United States over the past fiscal year, with our corporate businesses delivering impressive growth in a dynamic business travel market.”
The company’s corporate brands, Corporate Traveler and FCM Travel, said Leiss, “continued to expand their national presence, deepen customer relationships and build market share in priority markets.” She said the company also invested in its physical presence by opening new offices in Chicago, Denver and Park Ridge, N.J., enabling the TMC to better serve its customers and support its teams.
