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Managed Travel Intelligence & Insight

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    Special Reports

    Two women are sitting in a cozy indoor space, smiling and conversing, while a hand extends a payment terminal. One of the women holds out a smartphone to complete a contactless payment, illustrating modern and seamless mobile payment technology in a social setting.

    Reporting Live

    April 14, 2019

    8 minutes read

    A man in formal attire stands by a large window with sunlight streaming in, symbolizing clarity and strategic thinking. An airplane flies outside the window, and a translucent puzzle piece overlays the man's hand, suggesting problem-solving, connection, and the aviation or travel industry.

    The Big Story — Traveler’s Quest: The Travel Puzzle

    April 14, 2019

    6 minutes read

    A person looking through binoculars, symbolizing foresight, exploration, or a focused search. The scene is backlit with warm sunlight, creating a vibrant and hopeful atmosphere.

    The Big Story — Traveler’s Quest: No Small Change

    April 14, 2019

    6 minutes read

    A data-driven infographic titled "Perception vs Reality," comparing travel buyer (Buyers) and Travel Management Companies (TMCs) perspectives. It highlights frustrations with booking travel, the importance of booking features, and satisfaction levels with current booking systems. Key insights include mismatched priorities on pre-trip approval, making changes to bookings, competitive rates, and features like auto-rebooking, seat selection, and expense reporting integration. The bottom section presents satisfaction metrics for TMCs, end-users, and buyers.

    The Big Story — Traveler’s Quest: Across the Divide

    April 14, 2019

    4 minutes read

    A laptop being used by a person, with a transparent overlay of an airport arrivals board, symbolizing travel management, booking, and real-time connectivity through technology.

    Growing Pains for NDC

    April 14, 2019

    8 minutes read

    A composite image featuring a minimalist clock with the words "Face Time" on the left, symbolizing a focus on time or interaction, and a portrait of a woman wearing glasses on the right, representing a personal or professional connection.

    Face Time With Leigh Bochicchio

    April 14, 2019

    4 minutes read