Spotnana has announced the release of a direct integration with British Airways. The integration provides customers and partners with full access to British Airways content and comprehensive servicing capabilities, including disruption management.

The integration offers fully automated, self-service capabilities for managing disruptions, giving travelers the ability to seamlessly cancel or rebook via a single click when a trip is subject to unanticipated schedule changes.

In addition to disruption management, Spotnana’s direct integration with British Airways also features:

• Additional price points (APP) – instant access to an extended range of fare options with smaller increments between fares within booking classes.
• Expanded selection of ancillary products including seating.
• Self-service exchanges and cancellations.
• Synchronized servicing when travelers are serviced by a TMC using Spotnana, so all parties are kept up to date.
• Surcharge-free fares that avoid distribution surcharges.

“Our Travel-as-a-Service platform now supports British Airways’ NDC-based offers and capabilities throughout all stages of a trip from shopping through to servicing,” said Bill Brindle, Spotnana’s VP of content and travel operations, “including the ability to contact BA directly and know that any adjustments to their reservations will sync to their Spotnana trip record.”