Special Reports: Special Reports
The Disruptive World of NDC
For travelers and travel managers, air travel disruptions are hard enough to handle one at a time, but when the disruptions extend beyond the flight to the entire distribution network – how tickets are shopped, booked and managed – the impact can be much more far-reaching. The ways in which airline bundles, pricing combinations and…
Oct. 2, 2024Private Flying
Today, with commercial airlines’ capacity limited and fares rising, private aviation for corporate travel continues to offer programs a premium value in security, convenience and comfort. Plus, often, the greatest luxury is the luxury of time, and managing it better can be the biggest savings of all. Therefore, the return on investment of flying private…
Sep. 16, 2024New Challenges, New Thinking for Multinational Travel Management
Constant change and constant disruption make managing multinational travel programs today as complex as ever, and there are probably more challenges ahead. At the same time, new technologies, new providers and a new mindset present opportunities for improvement Central to many plans is a fresh look at assembling a program's tech stack and perhaps redefining the travel management…
Sep. 4, 2024
Distribution Channels: Pay It Forward
With the focus on new distribution channels, the processes around corporate travel are undergoing a major transformation, and the changes are coming fast and furious. But the road to the future is turning out to be a bumpy one. Just see Exhibit 1: Last year, American Airlines eliminated approximately 40 percent of its EDIFACT fares…
Aug. 6, 2024Reinventing the Stay
The hospitality story of the last two years is that business travel has changed – and hotels have responded by reimagining the stay. “How we travel for work has really transformed over the last few years,” says Christiane Cabot-Bini, vice president, global business travel sales for Hilton. “The industry is responding to accommodate new business…
Jul. 29, 2024Tipping Point for AI
Is it possible to get through the day without hearing the term AI? Maybe if you’re hiding out on a desert island or experimenting with isolation therapy, but for travel buyers striving to keep up with change on every front, making the most of artificial intelligence is becoming an integral part of the job. "AI…
Jul. 24, 2024The Elephant in the Room: 2025 A (Travel) Space Odyssey
The key to our future lies in our past
Jul. 23, 2024
Chauffeured Rides: The Next Generation
Chauffeured executive transportation is seeing a changing of the guard in business travel, as generation by generation, younger travelers are stepping up with older cohorts. The latest group to join the road warriors is Generation Z. A 2021 study by Oxford Economics, commissioned by Snap Inc., projects that the number of Gen Z workers is…
Jul. 17, 2024NDC: Step Back, Step Forward
American Airlines backed off from parts of its bold new distribution and corporate sales strategies, but the experiment gave everyone a good long look at how carriers want to sell in the future. There are implications for travel management. During a June Business Travel Executive Town Hall conducted via LinkedIn Audio, three veteran travel managers –…
Jul. 4, 2024EVs: An Insider’s View
Sustainability, which was talked about years ago by companies and then faded away, has returned to the forefront for many corporations and suppliers. However, I have to ask the question: Will we do the challenging work and not just say we want to have a sustainable community? And that means cutting carbon emissions. From a…
Jul. 2, 2024