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Special Reports: Distribution and Booking Tools

  • The End-to-End Evolution

    Unified. Intelligent. Predictive. Technology that’s transforming corporate travel  After years of piecemeal innovation and siloed systems, the corporate travel industry is nearing a long-anticipated transformation: a unified platform that combines booking, payment, and expense management in one seamless experience. Driven by traveler expectations and corporate demands for greater efficiency, this all-in-one model could redefine how business trips…

    Aug. 19, 2025

  • NDC Integration: Reality Check

    Time for buyers to ignore the noise around content distribution and start looking for results It may have taken a while, but New Distribution Capabilities (NDC) now seems to be reaching critical mass. In disrupting and redefining how corporate air travel is shopped and bought, the standard continues to bring new opportunities – as well as…

    Jul. 14, 2025

  • Is Omnichannel Morphing?

    Which comes first – the channel or the content? And who cares? Technology and artificial intelligence are revolutionizing travel booking channels with more and more chatbots talking to people, which creates greater time for trained personnel to focus on core, repeat travel customers. However, what traveler buyers really want is inventory access, friction-free booking and actionable…

    Jun. 24, 2025

  • The Search for End-to-End Solutions

    A seamless booking-expense-payments experience may already be here. Just not all in one tool

    Dec. 12, 2023

  • The Elephant in the Room: Online Booking Tools

    When an OBT is used as a weapon instead of a tool, someone’s going to get hurt.

    Sep. 12, 2023
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  • NDC: The Juggernaut Rolls On

    The way air travel is shopped and booked is changing. But for corporate travel, these changes may be more than screen-deep.

    Jul. 24, 2023

  • Booking Tools Face Great Expectations

    Will new booking solutions finally bridge the gap between a satisfying user experience and effective policy controls?

    Apr. 4, 2022
    A monochromatic image of a person in formal attire typing on a laptop, with a transparent overlay of an airplane silhouette hovering above the keyboard. The image symbolizes online flight booking, digital travel management, or aviation-related tasks. The black-and-white tone emphasizes professionalism and focus.

  • Tools of Choice

    The next generation of booking solutions can enable travel buyers to rebuild standout programs

    Jun. 28, 2021
    Futuristic graphic

  • Booking Tools Evolve

    As the pandemic subsides, now is the time to explore what’s out there and take control of the booking experience

    Apr. 22, 2021
    A pair of hands reaching toward a glowing digital globe surrounded by an interconnected web of nodes and lines. The image symbolizes global connectivity, networks, and digital integration, emphasizing themes such as technology, innovation, and worldwide collaboration in the digital era. The blue gradient background adds a futuristic and dynamic feel.

  • Consumer Friendlier

    Despite the pandemic, NDC is set to give air travel booking a new look and feel – eventually

    Jan. 4, 2021
    A businessman in a suit, wearing a silver wristwatch, holds a smartphone. Above the device, a glowing holographic network of interconnected flight paths and airplane icons appears, with a digital globe as the centerpiece. The background features a blurred airport terminal, highlighting themes of connectivity, global travel, and consumer-friendly technological advancements.