Special Reports: Distribution and Booking Tools

• Moving Targets

  Just as travel buyers are closing in on the airline industry’s New Distribution Capability, another disruptive twist is taking flight: Continuous pricing. Borrowing a page from the hotel industry’s dynamic rate models, continuous pricing replaces fixed fare buckets with fluid prices that adjust in real time based on demand, booking patterns and market conditions. In…

  Nov. 26, 2025

  

• NDC: When Things Go Wrong

  IROPs, itinerary changes and unused tickets remain speedbumps on the road to full adoption

  Oct. 21, 2025

  

• The End-to-End Evolution

  Unified. Intelligent. Predictive. Technology that’s transforming corporate travel  After years of piecemeal innovation and siloed systems, the corporate travel industry is nearing a long-anticipated transformation: a unified platform that combines booking, payment, and expense management in one seamless experience. Driven by traveler expectations and corporate demands for greater efficiency, this all-in-one model could redefine how business trips…

  Aug. 19, 2025

  

• NDC Integration: Reality Check

  Time for buyers to ignore the noise around content distribution and start looking for results It may have taken a while, but New Distribution Capabilities (NDC) now seems to be reaching critical mass. In disrupting and redefining how corporate air travel is shopped and bought, the standard continues to bring new opportunities – as well as…

  Jul. 14, 2025

  

• Is Omnichannel Morphing?

  Which comes first – the channel or the content? And who cares? Technology and artificial intelligence are revolutionizing travel booking channels with more and more chatbots talking to people, which creates greater time for trained personnel to focus on core, repeat travel customers. However, what traveler buyers really want is inventory access, friction-free booking and actionable…

  Jun. 24, 2025

  

• The Search for End-to-End Solutions

  A seamless booking-expense-payments experience may already be here. Just not all in one tool

  Dec. 12, 2023

  

• The Elephant in the Room: Online Booking Tools

  When an OBT is used as a weapon instead of a tool, someone’s going to get hurt.

  Sep. 12, 2023

  

• NDC: The Juggernaut Rolls On

  The way air travel is shopped and booked is changing. But for corporate travel, these changes may be more than screen-deep.

  Jul. 24, 2023

  

• Booking Tools Face Great Expectations

  Will new booking solutions finally bridge the gap between a satisfying user experience and effective policy controls?

  Apr. 4, 2022

  

• Tools of Choice

  The next generation of booking solutions can enable travel buyers to rebuild standout programs

  Jun. 28, 2021