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Oversee and FCM Travel in NDC Partnership

Collaboration said to streamline the path from EDIFACT

Written by:

Harvey Chipkin

Published on:

Image: Shutterstock

Oversee, a travel spend technology provider, announced the launch of NDC re-shopping capabilities in partnership with FCM Travel, the large market business travel division of Flight Centre Travel Group. The collaboration, said the announcement, streamlines the path from EDIFACT, the traditional distribution technology, to NDC for eligible itineraries, helping travel programs access modern retailing, richer airline content, improved servicing and potential savings without disrupting traveler experience or established workflows.

By combining Oversee’s automation and analytics with FCM’s global servicing expertise, said the announcement, the joint solution identifies where an EDIFACT-to-NDC conversion is beneficial and automates the downstream steps required for efficient rebooking. Programs can move toward NDC at scale while maintaining policy controls, approvals and duty-of-care standards.

Aviel Siman–Tov, CEO of Oversee, said the partnership “represents a major milestone for Oversee, providing corporate travel teams with the value of NDC without added operational complexity.”  Together with FCM Travel, he said, “we’re making NDC re-shopping practical at scale, meeting programs where they are today with automation, data and reliable service.”

Billy McDonough, president, Americas, FCM Travel, said the partnership “reflects our commitment to deliver modern air content and servicing at enterprise scale.”  “By aligning FCM Travel’s distribution strategy with Oversee’s automation, he said, “we can help customers capture NDC value with confidence.”

The companies said the key benefits of the arrangement were:

  • EDIFACT-to-NDC re-shopping for eligible bookings
  • Policy–aware automation aligned to program rules
  • FCM global servicing and support for operational continuity
  • Data–driven insights to track outcomes and inform strategy

The joint NDC re-shopping capability is available to mutual Oversee and FCM customers, with phased rollouts coordinated by the two teams. Interested programs should contact their Oversee or FCM representative.

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