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Delta Renames Cabins and Fare Products

Delta Main (former Main Cabin) now has three options Delta Air Lines has changed the names of its cabins and fare products, according to an…

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Harvey Chipkin

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Delta To Introduce New Cabin Interiors This Fall

Delta Main (former Main Cabin) now has three options

Delta Air Lines has changed the names of its cabins and fare products, according to an announcement. Seat products will now be classified as follows: Delta Main (formerly Main Cabin), Delta Comfort (formerly Delta Comfort+), Delta First (formerly First Class), Delta Premium Select and Delta One.

As for fares, Basic Economy has been folded into Delta Main, which now includes three “experience options”: Basic, Classic and Extra. Details of those three include:

  • Delta Main Basic (formerly Basic Economy): This lowest-cost fare features seat assigned after check-in, Zone 8 boarding priority, cancellation with a fee for a partial eCredit, no mileage or Medallion Qualification Dollars (MQDs) earned for the trip and no entry into Delta Sky Clubs (even with credentials).
  • Delta Main Classic: Includes MQD earning, five miles per dollar (excluding taxes), eCredit for cancellation, better boarding priority, same-day standby options added flexibility to choose a seat.
  • Delta Main Extra: Offers higher boarding priority, base mileage earning at seven miles per dollar (excluding taxes/fees), easy refundability back to the form of payment  same-day standby.

All other seat products will include “Classic” and “Extra” tiered experiences for greater choice and more customization. (In some markets, customers may be offered “Refundable” options in place of “Extra,” which will allow flexibility and trip cancellation for a refund at any time prior to departure.)

The new products and experiences, said the announcement, are available via a modernized shopping layout on Delta.com and Fly Delta app — allowing customers to see key fare attributes at a glance and compare experiences across fares.

Eric Phillips, chief digital officer, said that as the carrier listens and learns about what its customers want when it comes to their travel, “we know that clarity and choice are paramount.”  This “reimagined shopping experience,” he said, “gives customers more options and flexibility to pick the travel experience that works best for them, and a full picture of all the benefits of flying with Delta.”

Categories: Air Travel | News | NewsTags: Air Travel | Delta Air Lines

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