Stories By: Harvey Chipkin

Hotel Staff Earns Highest Scores in Latest J.D. Power Guest Satisfaction Survey
Research says companies have ‘doubled down’ on customer service >>…
July 26, 2023
2 minutes read

Fairfly, Travel Spend Provider, Rebrands as Oversee
Company says change comes during period of ‘exponential growth’ >>…
July 26, 2023
1 minute read

Location, Location, Location 7-26-23
Openings in Conway, S.C., and Karlsruhe, Germany >>…
July 26, 2023
1 minute read

Names in the News 7-26-23
Appointments and promotions at AKA and Peachtree Hotel Group >>…
July 26, 2023
1 minute read

Delta Opens Second Lounge at New York-JFK
Sky Club is located at Terminal 4 and offers seating for more than 250 >>…
July 25, 2023
2 minutes read

Large Corporate Business ‘Crawling Its Way Back,’ Says Amex Executive on Q2 Earnings Call
International growth leads all sectors >>…
July 24, 2023
2 minutes read

US Hotel Performance Increased for Week Ending July 15, Says STR
Results in Top 25 markets in June showed continuing improvement in business and group segments >>…
July 24, 2023
2 minutes read

Wyndham and Alaska Airlines Loyalty Programs Score Highest in U.S. News & World Report Rankings
Research shows greater emphasis on ‘experiences’ as rewards >>…
July 24, 2023
2 minutes read

American and United Report Continued Growth in Business Travel
Carriers also see flat or reduced managed travel >>…
July 21, 2023
3 minutes read

ARC Reports June Air Ticket Sales Up 2% Over 2022
Sales for first six months of the year were 27% higher than in 2022 >>…
July 21, 2023
1 minute read

Emburse to Acquire Tripbam
Deal said to put automation, AI and data in the hands of customers >>…
July 21, 2023
2 minutes read

Sabre’s SynXis Will Become Main CRS for Hyatt in 2024
Goal is to streamline operations and deliver efficient guest experience >>…
July 21, 2023
2 minutes read


