Stories By: Harvey Chipkin

Southwest Announces Enhancements to Loyalty Program
Carrier says changes will make it easier for members to earn tier status….
October 17, 2023
2 minutes read

American Launches New Business Loyalty Program
Plan rewards both companies and travelers….
October 16, 2023
2 minutes read

Delta Sees Steady Improvement in Corporate Travel in Third Quarter
Executives on earnings call report some sectors enjoying double-digit growth….
October 16, 2023
2 minutes read

United Will Change Boarding Process, With Middle Seats Preceding Aisles
Carrier says adjustment will save time….
October 16, 2023
1 minute read

Nearly 70% in Survey Say They are Leveraging AI to Manage Business Travel
Research from American Express shows safety and security at top of list….
October 13, 2023
2 minutes read

Travelport and Air Canada Announce Renewal of Distribution Agreement
Arrangement includes NDC content and servicing….
October 13, 2023
2 minutes read

JetBlue Announces Enhancements to Mosaic Elite Loyalty Status Program
Changes will begin to take effect early next year….
October 13, 2023
2 minutes read

New Chatbot, Botsonic, Promises to “Reshape Landscape of Customer Communications”
CEO says tool presents ‘transformative opportunity’ for travel managers….
October 13, 2023
2 minutes read

United Announces ‘Enhancements’ to Distribution After Feedback From Buyers and TMCs
All contracted corporate customers will have ability to bring United’s channels into their managed travel programs….
October 12, 2023
2 minutes read

Satisfaction With Car Rental Industry Rises, Says J.D. Power
Report attributes results to stabilized pricing, vehicle availability and improved staffing….
October 12, 2023
2 minutes read

ARC Completes Latam NDC Integration Into Direct Connect Program
Partnership promises richer content and personalization….
October 11, 2023
2 minutes read

Location, Location, Location 10-11-23
Openings in Tallinn, Estonia; and Bordeaux, France….
October 11, 2023
1 minute read


