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Stories By: Southwest

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Southwest to Add Knoxville Flights Next March

Carrier will also increase San Diego service Southwest Airlines will begin serving Knoxville, Tenn. on March 5, 2026 with five daily roundtrips to and……

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Southwest To End Free Checked Bag Policy

New fees will begin May 28 >>…

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Southwest Leads OTP for Second Straight Month, Says Cirium

Data shows Spirit a close second and Delta third >>…

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Southwest To Reduce Corporate Workforce by 15%

Move will affect 1,750 positions >>…

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Southwest First in OTP in January, Says Cirium

Delta Had Led in Rankings in 15 of Previous 16 Months >>…

Southwest Announces Plans for ‘Transformation’

Southwest Announces Plans for ‘Transformation’

Southwest Airlines unveiled its plans to “transform its customer experience” at an Investor Day event on Thursday in Dallas. Bob Jordan, CEO, said, “We’re……

Southwest Surveying Customers on Checked Bag Fees, Says Report

Southwest Surveying Customers on Checked Bag Fees, Says Report

Southwest Airlines is conducting customer surveys on possible changes to its free checked bag policy, according to reporting in Bloomberg. This would be another……

Southwest To Add Assigned Seating, Premium Seats and Redeye Flights

Southwest To Add Assigned Seating, Premium Seats and Redeye Flights

Southwest Airlines announced a number of major operational changes including the introduction of assigned seating, premium seating and redeye flights. The changes, according to……

Southwest and Archer in Arrangement for Air Taxis

Southwest and Archer in Arrangement for Air Taxis

Southwest Airlines and Archer Aviation have signed a memorandum of understanding to develop operational plans for electric air taxi networks utilizing Archer’s eVTOL (electric……

Activist Investment Firm Takes 11 Percent Stake in Southwest

Elliott Investment Management is calling for the ouster of CEO Bob Jordan and an overhaul of the board….

Airlines Investing in People Doing Better on Customer Satisfaction, Says J.D. Power

Airlines that are investing in staff training and recruitment are finding ways to overcome the negative effects of crowded gates and planes simply by……

Dave Harvey, Head of Southwest Business, Will Leave Airline

Dave Harvey, who heads Southwest Business as vice president and chief sales officer for Southwest Airlines, announced on LinkedIn that he will retire from……