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Special Reports: Technology

  • Go Phish!

    E-mail scams are getting more numerous, harder to detect and exploiting more vulnerabilities

    Nov. 15, 2019
    A red triangular warning icon with an exclamation mark at the top of the image. Below it, bold red text reads "PHISHING ALERT" with smaller text underneath saying "SCAM-SPAM-MALWARE-SPYWARE." The background features a blurred keyboard with binary code overlay, symbolizing cybersecurity threats.

  • A Matter of Opinion

    Reviews are playing a major role in travel decision-making, and trust is a critical factor

    Oct. 15, 2019
    An illustration of a desktop computer monitor displaying two speech bubbles containing user feedback. One speech bubble shows a 5-star rating, while the other displays a 3-star rating, both accompanied by user icons. The image highlights the concept of online reviews and feedback, using a clean and minimalistic design with shades of green, blue, and yellow.

  • GBTA 2019 Tech Roundup

    The annual convention always provides a showcase for innovation in the business of managed travel

    Sep. 15, 2019
    A virtual assistant interface featuring a realistic 3D-rendered woman with short, dark brown hair and a professional appearance. She is wearing a black shirt and is looking directly at the viewer with a subtle, confident smile. On the right side of the screen, there is a chatbot-style text box displaying a welcome message, addressing a user named "Jessica." A microphone icon is visible in the bottom-left corner, suggesting voice interaction capabilities. The interface appears modern and user-friendly, highlighting advancements in AI-driven customer support or virtual assistance.

  • Connecting the Future

    The list of the Top 10 Emerging Technologies is out and the results are surprising as ever

    Jul. 14, 2019
    A close-up of a hand pinching an abstract futuristic interface, with the word "FUTURE" prominently displayed in bold yellow letters. The background features hexagonal patterns, glowing blue elements, and a digital design evoking technology and innovation. The visual suggests the concept of interacting with or shaping the future through technology.

  • Autonomously Driving Change

    Autonomous vehicle technology is only part ofthe revolution that’s coming to ground transportation

    Jun. 17, 2019
    A futuristic car interior featuring a digital dashboard with augmented reality (AR) displays. The steering wheel is surrounded by holographic icons indicating vehicle diagnostics, speed (48 mph), and distance to objects ahead (100m). A central touchscreen showcases a detailed 3D car model with interactive data overlays. The windshield projects AR elements, including road alerts and navigation guidance, against the blurred backdrop of a highway. This image illustrates advanced autonomous driving technology and innovative automotive interfaces.

  • Covering New Ground

    As technology reinvents the travel experience, the rental car business is finding itself on the move

    May. 13, 2019
    A business professional in a suit holds a glowing car icon surrounded by a futuristic circular interface, symbolizing innovation and technology in the automotive industry. The blue-toned background and light streaks emphasize a modern, high-tech atmosphere, possibly representing advancements in digital automotive services, smart vehicles, or mobility solutions. The composition highlights the integration of technology in the automotive sector.

  • Travelers Own The Phone

    Forget the bedside phone – today’s hotel technology is all about empowering the guest’s devices

    May. 13, 2019
    A luxurious hotel room featuring a large, neatly made bed with golden beige bedding and two vibrant red pillows. In the foreground, a hand is holding a smartphone displaying a digital room key interface. The smartphone screen shows options to unlock the door and manage the room’s smart features. The door handle and lock mechanism are modern, emphasizing advanced technology and convenience. The room is well-lit with natural light streaming in through wooden blinds, and a vase of flowers adds a touch of elegance to the decor.

  • Reporting Live

    Mobile technology can make self-scribing T&E reports reality – if the humans will just get on board

    Apr. 14, 2019
    Two women are sitting in a cozy indoor space, smiling and conversing, while a hand extends a payment terminal. One of the women holds out a smartphone to complete a contactless payment, illustrating modern and seamless mobile payment technology in a social setting.

  • The Big Story — Traveler’s Quest: The Travel Puzzle

    ​Travel programs are piecing together a picture of what high-value road warriors want and need

    Apr. 14, 2019
    A man in formal attire stands by a large window with sunlight streaming in, symbolizing clarity and strategic thinking. An airplane flies outside the window, and a translucent puzzle piece overlays the man's hand, suggesting problem-solving, connection, and the aviation or travel industry.

  • Thinking of Thought

    Innovation and ingenuity are essential for business success. But is it possible to measure real creativity?

    Apr. 14, 2019
    A futuristic concept image featuring the profile of a human face merged with a digital representation of a globe. The image overlays a bustling cityscape, illustrating connectivity and technology. Various icons, such as a car, house, and smartphone, are connected with network lines, symbolizing the Internet of Things (IoT). A central glowing Wi-Fi icon highlights the theme of global digital interconnection.