Transforming TMCs Connections

For travel management companies, the pandemic is turning business as usual into relationships reshaped
With COVID-19 bringing the corporate travel market to a halt, travel management companies are no longer operating as they did before. Consolidation has taken root, new service and revenue models are beginning to emerge, and some are wondering if TMCs are sacrificing the customized high-touch service that made them worth the money in the first place.

TMCs need to change and evolve to survive. One only needs to look back 30 years or so when the airline commissions were cut, and TMCs had to pivot by transferring their cost of doing business to their corporate clients through transaction-based fees or some other kind of value-add fee for service.

But COVID-19 has changed everything once again.

Travel Management Companies

Categories: Special ReportTravel Management Companies

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