TMC Ties That Bind

The right choice of a travel management company can be critical for your program’s success
Corporate travel departments depend on a travel management company to act as the travel agency for their business travelers. TMCs come in small, medium, large and mega sizes, and most offer technology solutions such as online booking engines and data analysis tools, combined with personalized customer service.

The key to selecting the best TMC is to match a company’s service needs and culture with the right travel partner.

“Some TMCs will proactively engage in helping you build a travel program rooted in the traveler experience with cost containment strategies, and some will require you to take a more DIY approach with a few value-added services,” says Gabe Rizzi, president and chief sales officer for Travel Leaders Corporate.

“Travel policy mandates, duty of care requirements, supplier negotiations, expense management, key performance indicators, metric-based reporting – there are many reasons small and medium-sized companies are choosing to partner with a travel management company,” Rizzi adds.

Travel Management Companies

Categories: Special ReportTravel Management Companies

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