Thoughts on An Unpredictable 2021

With COVID-19 scrambling the future, the only thing left to do is make an omelet

As the return to travel begins to solidify around vaccines, testing and other strategies, it’s time to begin sketching out what your travel program will look like. I’m sketching in pencil though, with an eraser handy, as changes can happen rapidly these days. So as travel managers, what will we be returning to?

With airlines, many of the routes, schedules, cities served – and even some carriers – may not exist. That preferred hotel program you have, and the individual properties favored by your travelers, may not be the same either. A similar story with ground transportation: Who will survive and have the product you need, where you need it? Of course, your TMC’s service has probably already changed and will change more going forward.

Managing Travel Programs

Categories: Special ReportTravel Buyers Think Tank

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