Take Care of Business

Safeguarding travelers wherever they are requires careful planning and the right mix of providers
Recent headlines of hurricanes bearing down on the East Coast and earthquakes in Japan and Indonesia emphasize the importance of preplanning to ensure employees are taken out of harm’s way during emergencies. In fact, preplanning is part of what the travel industry calls ‘duty of care’ – the development of policies and procedures to mitigate foreseeable risks for employees traveling abroad.

According to International SOS (ISOS), a global service provider that evaluates and manages risks and evacuations, security threats are the primary reason for travel disruption at 58 percent, followed by natural disasters at 43 percent and in-country risks at 41 percent.

“The last thing you want to do is wait until you need something like this to go shopping for it,” cautions Private Jet Services (PJS) CEO Greg Raiff, whose company provides duty of care for numerous clients. “You have to plan for the unexpected. It costs nothing but time to ensure your vendors are vetted and approved and you have an emergency response plan in place.” Then, he says, “It is our job to minimize the hassles from the moment we are told ‘go’.”

Air Travel

Categories: Special ReportAir TravelDuty of Care and Risk Management

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