Change Of Course

As a consultant I prepared a job description (see The Job: What It Was) some years ago that I felt reflected both functions and corporate priorities. Surely, some travel managers will be reacting to this lengthy job description by saying: “You’ve got to be kidding!” 
As a consultant I prepared a job description (see The Job: What It Was) some years ago that I felt reflected both functions and corporate priorities. Surely, some travel managers will be reacting to this lengthy job description by saying: “You’ve got to be kidding!” They may — justifiably — contend that following this job description would be a path to oblivion and would also deprive them of time to deal with a hundred other issues that crop up every day.

In hindsight, my approach was wrong at that time, even though it catalogued various duties performed to some extent by all travel managers today. It failed to identify, in my opinion, one seriously important factor: that travel management is a restrictive title for a complex and broadened responsibility. Changes in common corporate structure have also changed the game.

Categories: Special ReportCorporate Cards and Payment Systems

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