Categories: Special ReportTravel Buyer Think Tank

Balancing the Risk

​Managing travel risk is important. Don’t overlook opportunities to round out your strategy
The matter of risk is a complicated issue for corporations, particularly among its traveling employee population. It really begins and ends with the individual traveler, but the responsibility extends through multiple departments and process owners from security to IT to HR.

The travel manager plays a large role in any risk management/ Duty of Care decisions that affect travelers – and the greater the number of travelers, the more risk management policies and execution fall under the travel department’s umbrella. As we report in TMCs As Risk Partners (page 26), travel management companies are increasingly offering Duty of Care features to their clients. The question is, what’s the right mix of suppliers for your program? And the answer is – as always – it depends.

BTE Think Tank members Cheryl Benjamin, Travel Services Manager at Dart Container Corporation and Rosemary E. Maloney, Senior Manager, Global Travel at Coach, offer differing perspectives on which suppliers offer the best support for risk management strategy.


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