The hotel experience will not be the same for travelers when they return – and travel managers should be ready for the changes

In the wake of COVID-19, the future may be closer than we think for the lodging industry

Pandemic-induced disruptions are rewriting the playbook for hotel negotiations

In the midst of the turmoil, knowing what’s open, what’s not and what’s next becomes mission critical

Pandemic-induced changes in business travel may push the traditional hotel RFP season off the calendar

Post-COVID-19, changes in travel technology which the pandemic has driven will linger on. Plus, Serko Signs LUXE, Dinova Launches Safety-Focused App, Tripbam Creates Certification and Norway to Offer ‘Touchless’ Airports

“Never let a serious crisis go to waste. And what I mean by that, it's an opportunity to do things you think you could not do before.” – Rahm Emanuel 

Supplier Bankruptcies, Consolidation Begin, ​OBTs Adapt, Travel Management Consultancies Power Up, Remember NDC? And Time To Finally Skip the Hotel RFP?

Hotel consolidation is changing the rules of engagement – but the rate games still go on

Thinking local when going global is key to a hotel program that can work anywhere on the planet

Could 2020 be the year of reckoning for the hotel industry’s long-running boom?

Once distrusted by travel buyers, dynamic hotel rates are finally getting hot

Lifestyle hotels are answering the business traveler’s call for something different

The outlook for North American hotels in the year ahead – a case of cautious optimism

Meaningful metrics are key to any successful hotel program