The consumer buying experience is changing the way corporate travelers choose to book

Air travel produces mountains of information and your airline partners know how to use it. Do you?

It’s a different world out there for international travel, so choosing the right travel management company is critical

Buyers manage traveler choices and corporate goals in the midst of changing times

The outlook for North American hotels in the year ahead – a case of cautious optimism

Meaningful metrics are key to any successful hotel program

To get all the moving parts of a hotel program working right, the devil is in the details

The right choice of a travel management company can be critical for your program’s success

Cards still dominate, but corporate travel is discovering innovative ways to pay

In each issue of Business Travel Executive, the members of our Buyer Think Tank offer their individual thoughts on what’s hot, what’s cool and what’s coming next in managed travel.

Getting the right information and managing it well is key to an effective travel program – but it takes a village

Your Phat Data strategy can reveal a treasure trove of negotiating power with your hotel partners

Travel managers, TMCs and travelers may have differing perceptions of what counts in a travel program

In each issue of Business Travel Executive, the members of our Buyer Think Tank offer their individual thoughts on what’s hot, what’s cool and what’s  coming next in managed travel. The Think Tank is a team of nine veteran travel managers from programs that run the gamut in size and complexity – but each member contributes a unique viewpoint. Travel Buyer’s POV brings fresh perspectives and ideas to inspire innovation and thought leadership in the corporate travel industry. For business travelers and their companies, flight delays and cancellations – what airlines euphemistically refer to as ‘irregular operations’ – erode confidence in the managed travel program and hurt productivity. This month, our Think Tank’s point of view looks into the costs and the cures for these troublesome IROPS.

When flight disruptions strike, the ability to predict the worst is the best way out