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Special Reports

Travelers Own The Phone

Forget the bedside phone – today’s hotel technology is all about empowering the guest’s devices

Accommodating Change

2018 will be a year when the hotel industry needs to work to stay above the clouds

High Value Targets

Hospitality is going upscale in a big way. Should your hotel program follow suit?

A Matter of Reputation

Travel providers are paying attention to user review sites – and that’s good news for business travelers

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