Emerging from the shadow of the pandemic, travelers are finding a new look for lodging

To get all the moving parts of a hotel program working right, the devil is in the details

RIP for the RFP? The long-standing ritual of rate negotiations may not be dead yet – but it’s due for an overhaul

Offering that modest perk as part of corporate rates at the 1,354-room Westin Bonaventure Hotel in downtown Los Angeles this winter worked well enough to increase the number of rooms booked by key clients, says general manager Mike Czarcinski.