Today’s corporate travel programs should be taking a holistic look at the traveler experience

​Travel programs are piecing together a picture of what high-value road warriors want and need

More payment solutions for travelers mean more options – and more decisions – for travel managers

High tech goes high touch as biometrics authentication comes to corporate payments

For consumers, the day of digital pay is here. For business travelers, the question is not if, but when

The rules have changed in favor of EMV cards. But your travelers may hardly notice

The face of the corporate card is changing and so are the ways travel gets paid for in a post-plastic world

For both travelers and the back office, T&E technology is offering more convenience and greater efficiency

Chip-and-PIN is coming to the US card market, but the transition is likely to be neither swift nor smooth

Actionable data, mobility and global interoperability are keys to corporate cards that take your travel program farther

Mobile is set to grow exponentially as travelers get used to tablets, consumer focus and last minute bookings

The travel management team for Capital One Financial — Tamara Jones, senior manager for travel expense management and accounts payable; Dale Smith, senior director of shared services; and Heather Young, manager of travel expense management — has been named the first recipients of the Excellence Award for Management of Corporate Travel Spend, sponsored by the Association of Corporate Travel Executives (ACTE) and MasterCard Worldwide.

Mandated card programs may soften future shocks.

Whether it’s because the economy is beginning to revive or because they are getting comfortable with their own versions of “the new normal,” companies appear to be ready to refine the way they pay their bills.

As a consultant I prepared a job description (see The Job: What It Was) some years ago that I felt reflected both functions and corporate priorities. Surely, some travel managers will be reacting to this lengthy job description by saying: “You’ve got to be kidding!”