Could 2020 be the year of reckoning for the hotel industry’s long-running boom?

Once distrusted by travel buyers, dynamic hotel rates are finally getting hot

Lifestyle hotels are answering the business traveler’s call for something different

The outlook for North American hotels in the year ahead – a case of cautious optimism

Meaningful metrics are key to any successful hotel program

RIP for the RFP? The long-standing ritual of rate negotiations may not be dead yet – but it’s due for an overhaul

Making sure your lodging program is getting everything you’ve negotiated is arduous work

Technology is creating the hotel programs of the future – but the past is still present

There are a lot more options in sourcing accommodations – and a lot more challenges

The trick to getting the right room at the right rate may seem like magic – but there’s a science to it

The idea of strategic meetings management is not new. Yet its implementation today can be as vexing as ever

Playing the hotel loyalty points game can score stronger program compliance and boost traveler satisfaction

New hotel sourcing models are gaining traction and ACTE research shows the change can do your program good

Technology is revolutionizing payment platforms, and the transformation is only beginning

Faster than a transporter beam, the age of the robots is upon us at airports and hotels all over the world