COVID-19 has shifted priorities, making health and safety prime considerations for booking platforms

Meaningful metrics are key to any successful hotel program

To get all the moving parts of a hotel program working right, the devil is in the details

RIP for the RFP? The long-standing ritual of rate negotiations may not be dead yet – but it’s due for an overhaul

The right content strategies are key to a smarter, more effective and more traveler-centric OBT

The sharing economy is raising expectations – for the business traveler and corporate travel programs

The way travelers fly to and through Europe is changing fast and no one knows just how it will shake out

Think Short Term
Talking to Mike McCormick of the Hudson Crossing consultancy brings several well-known declarations to mind: You ain't seen nothin' yet ... You've seen it all before ... Hang on. It's going to be a bumpy ride

User-generated content can be applied to all facets of life on the Internet; everything from homeowner how-tos to political discussions. Its existence is a fact and there's little question that it can affect business travel. But how? The answer to that all depends on how it's used.