United Airlines will begin offering Polaris customers complimentary baggage delivery to five Marriott properties on flights between New York/Newark and London Heathrow beginning Nov. 1. The service, according to an announcement, will allow travelers to start their London journey the moment they clear customs and drop their bags.
The benefit coincides with the airline operating its newly reconfigured Boeing 767-300ER on the route – an aircraft that features an extended cabin with 46 United Polaris business seats in the premium cabin and 22 United Premium Plus seats. The hotels are JW Marriott Grosvenor House London, London Marriott Hotel Canary Wharf, London Marriott Hotel County Hall, Sheraton Grand London Park Lane and St. Pancras Renaissance Hotel London. Customers can proceed through immigration and customs as usual and follow signs for the bag drop desk in the arrivals area, which will be open seven days a week from 6 a.m. to 12 p.m. Customers will not need to pre-register for the service.