Jeff Lobl, managing director, distribution strategy and agency sales programs at Delta, said, “Together, we aim to create value by ensuring customers are presented with the best options to fit their needs for a better, more personalized shopping experience.”
To help agencies solve challenges with comparing NDC offers alongside traditional content, Travelport recently debuted its Content Curation Layer (CCL). Travelport’s CCL, according to the announcement, uses artificial intelligence (AI) and machine learning (ML) to sift through aggregated, multisource content and return the right range of accurate, highly intuitive search results that are normalized and easier for agents and travelers to understand.
Damian Hickey, global head of travel partners at Travelport, said the renewed agreement underscores the companies’ shared commitment to modernizing travel retail for agents and travelers with a seamless, personalized shopping and servicing experience. “As we prepare for the future delivery of Delta’s NDC content,” he said, “our ability to deliver multisource content in a retail-ready way ensures that agents and travelers will be able to easily shop and compare all of Delta’s product offerings in one place.”
