Groupize has named Therese Kelleher as vice president of customer success. She will be responsible for advising customers on strategy and on supporting effective adoption of the Groupize platform while building out the customer success team. Kelleher has more than 20 years of experience in the industry and has had roles at Travizon, Carlson Wagonlit Travel and CWT Meetings and Events. Most recently she was senior vice president-enterprise solutions at BCD Meetings & Events.


Jumeirah Group, the hotel and restaurant company, has appointed Glenn Carroll as vice president, sales and marketing-Europe & Americas. He will lead sales offices in London, Frankfurt, Moscow and in the US as well as sales and marketing teams across Europe. He has previously served as vice president-commercial for Europe for InterContinental Hotels Group as well as for Corinthia, Oberoi and COMO Hotels and Resorts.


HRS, the global hotel solutions provider, has named Chris Crowley as vice president for Europe/Middle East/Africa operations, overseeing sales and account management in the region. He has spent more than a decade with BCD Travel and has previously served as president of the Association of Corporate Travel Executives.


Teneo Hospitality Group, a representation firm, has appointed Susan Hinfey as director of sales, western US. With over 20 years of experience with luxury hotels, Hinfey previously spent nine years at Ritz-Carlton.