Delta Air Lines has named Eric Phillips senior vice president and chief digital officer. It is a newly created role where he will lead a team focused on enhancing customer interactions with Delta’s digital tools and channels, including developing new and better capabilities on and the Fly Delta app to address customer needs before, during and after travel. He has been with the carrier for 24 years and served most recently as senior vice president-airport customer service, cargo operations, GSE (ground support equipment) and Global Clean. Phillips has also held leadership roles in pricing and revenue management.