A majority (61%) of BCD Meetings & Events’ customers are in the process of creating a long-term virtual meetings strategy, according to the company’s annual trends report. A survey of the clients also revealed that: 59% say the return of meetings and events is a key priority; 44% say the value of a meetings management program is higher than before the pandemic; and when it comes to outsourcing meetings and events, 79% of organizations will either increase outsourcing or will maintain current levels. On the subject of meetings budgets for 2021, 13% said they would be flat, 31% said they would be down by 50%, 25% said they would be down by 25%, and 30% had other answers. When asked when meeting and events volume would return to 2019 levels, 23% said 2021, 58% said 2022, 14% said 2023, 2% said 2024, and 2% said 2025.