Integration promises access to AI functionalities that deliver ‘ideal set of hotel options’ >>
HRS, the corporate lodging and payment technology platform, announced it is the first hotel-focused technology provider to have its features certified in Concur Travel’s new Hotel Connector. This integration, according to the announcement, unlocks newfound gains for multinational corporate hotel programs.
SAP Concur customers, said the announcement, “can now access an unrivaled combination of AI-infused functionalities that continually optimize performance and expedite the booking experience for travelers and travel managers, delivering the ideal set of hotel options at the top of every shopping list.”
In the second half of 2024, HRS and SAP Concur are coordinating with mutual customers to drive a seamless conversion to the new system. Bookers will experience no changes in their log-in process or search functionality, ensuring a smooth transition. Bookings and itineraries are fully loyalty-enabled and optimized for easy check-in experiences. HRS will ensure that the right hotel content, complete with enhanced details as requested by hotel program leaders, is available throughout the new Concur Travel solution.
Martin Biermann, chief product officer for HRS, said that SAP Concur and HRS “are aligned in our core belief that the integration of modern technologies – ‘under the hood’ of managed travel programs – will be vital as companies adapt to the rapidly changing, complex hotel ecosystem.” He added, “Our AI functionality, working in concert with the new Concur Travel and its Hotel Connector functionality, promises next-level performance for our mutual clients in the months and years ahead.”