Hawaiian Airlines has eliminated mileage expiration for its HawaiianMiles loyalty program. Members no longer have to worry about posting account activity within 18 months to preserve their miles. In an email to members, Avi Mannis, senior vice president of marketing, wrote that the hard times the carrier has gone through have challenged the company to ask how it can be an even better airline for guests, employees and communities. Hawaiian first paused HawaiianMiles expiration in March 2020 (through Dec. 31, 2020) to assist members unable to travel due to the COVID-19 pandemic and government travel restrictions. The carrier later eliminated change fees, offered HawaiianMiles members the ability to redeem miles for a pre-travel COVID-19 test, and made it easier to reach Pualani Gold or Pualani Platinum status by cutting qualification requirements in half.