FCM has been selected by Shell, the energy company, to be its global travel provider and manage travel requirements across all businesses. The arrangement is part of a multiyear contract beginning in 2022. Marcus Eklund, global managing director for FCM, said the company won the account due to its client-first approach that prioritizes client needs and preferred systems without compromising on quality. He said FCM is unafraid to challenge conventions and is not limited by the constraints that many competitors face thanks to its global range, proprietary technology and inherent flexibility. This means, he said, “we can provide a truly bespoke solution to clients like Shell that accommodates a variety of complex needs within an integrated globally consistent experience.” Julia Sullivan, Shell’s global travel operations manager, said business travel is changing, and in FCM Shell has found a partner that understands the challenges and supports Shell’s ambition to establish a travel program that is as progressive as possible when benchmarked against Environmental, Social and Governance (ESG) frameworks. Over the last 12 months, according to an announcement, FCM has consistently gained market share across its key regions, adding a number of multinational household brands alongside major government accounts to an already a diverse client list.