Corporate Travel Management (CTM) has named Darren Toohey as chief sales and customer officer. In the newly established role, according to an announcement, he will be instrumental in advancing CTM’s five-year growth strategy focusing on driving new customer acquisition and delivering enhanced value to customers through CTM’s technology, service and strengthened partnerships.

Toohey has two decades of experience in senior sales and leadership roles, including leading CWT’s global sales and customer retention teams. Commenting on his new role, he said that as customer expectations continue to evolve and innovation reshapes business travel programs, “my focus will be on empowering our sales and account management teams to provide highly tailored, impactful solutions to our customers around the globe.”

By forging strong partnerships, exploring new opportunities and utilizing data-driven insights, said Toohey, “I am committed to elevating CTM’s reputation as the go-to travel management company for exceeding customer expectations.”

Ana Pedersen, global chief commercial officer, said Toohey’s appointment “is a key step in executing our global sales and account management strategy.” His leadership, she said, “will be pivotal to advancing CTM’s competitiveness and ensuring we continue to deliver exceptional value to our new and existing customers.”