John Nicholls will lead effort to elevate strategy and customer solutions >>
by: Harvey Chipkin
Corporate Travel Management (CTM) has appointed John Nicholls as global head of ESG (environmental, social and governance) and sustainability in a newly created role, according to an announcement, “designed to further elevate CTM’s sustainability strategy and customer solutions.” Prior to joining CTM, according to the announcement, he successfully delivered carbon reduction initiatives and social benefits to improve sustainability visibility and performance for national and global organizations across the public and private sectors, including defense and government, social infrastructure and infrastructure services, transport, telecommunication, oil and gas, and construction industries. Nicholls, according to the company, is degree qualified in environmental science, an accredited professional within infrastructure sustainability (ISAP), and has expertise in aligning organizations to sustainability performance standards.
Jamie Pherous, managing director, said ESG is a growing priority for the company, its customers and the broader travel industry, and welcomed Nicholls to the team “at a pivotal time as business travel activity returns at speed around the world.” Being a service industry, he said, CTM has a relatively light carbon footprint. The best way the company can help make a positive impact on the planet, he said, “is by putting our technology and insights into the hands of thousands of businesses across the globe, to enable them to make more informed decisions around their travel activity and supply chain.“ CTM’s 2022 Global Customer Survey found that 56.8% of respondents seek environmental sustainability features when selecting an airline, hotel and car rental provider; and 70.3% of respondents said access to information relating to supply chain sustainability strategies will be “important” to “very important” in the coming 12 months. Nicholls said he is looking forward to advancing CTM’s proactive work with key stakeholders to build upon existing initiatives such as the CTM Climate+ program and sustainable aviation fuel agreements with partners like Delta Air Lines “to drive positive, measurable outcomes for the environment, our customers and the communities we operate in.”