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Stories By: Lodging

Hyatt is Sued Over ‘Junk Fees’ by Consumer Advocacy Group

Complaint alleges that charges cost consumers tens if not hundreds of millions of dollars….

Location, Location, Location 8-23-23

Openings in Glasgow; Vijayawada, India; and North Adams, Mass….

US Hotel Performance Declines Week to Week But Is Positive Year Over Year, Says CoStar

Research shows Top 25 Markets doing well, reflecting business travel strength….

CBRE Lowers Forecast for Hotel Performance

Weaker-than-expected summer demand results in lower RevPAR….

IHG Launches New Midscale Conversion Brand Called Garner

Product promises ‘affordable’ price point….

Location, Location, Location 8-16-23

Openings in New York; Penrith, Australia; Warsaw; and Tblisi, Georgia….

IHG to Launch Midscale Conversion Brand Later This Year

New CEO says RevPAR has improved over 2019 peaks for four consecutive quarters….

Location, Location, Location 8-9-23

New York — The 661-room Tempo by Hilton has opened, the first for the new lifestyle brand. Located in TSX Broadway, a new 46-story tower……

Marriott Integrates City Express Properties Into Bonvoy Loyalty Program

Members can now earn points at nearly 150 Caribbean and Latin American hotels….

An illuminated Marriott logo displayed on the side of a building during sunset. The sky transitions from orange to dark blue, with a few scattered clouds. Distant city lights can be seen in the background, creating a serene evening ambiance.

Marriott Raises Rooms Growth and Earnings Guidance Based on Continued Demand Momentum

Company saw strong year-over-year business transient revenue in second quarter >>…

The entrance of a Hilton hotel featuring a modern glass facade with reflective panels. The prominent Hilton logo is displayed in bold white letters above a sleek revolving door. The building reflects the surrounding environment, including greenery and rooftops, enhancing its urban setting. A minimalist and inviting design highlights the brand's upscale image.

Hilton’s Business Transient RevPAR Grew 11% Year Over Year in Q2

Executives on earnings call report a record 3,000 properties and 441,000 rooms in pipeline >>…

A businesswoman smiling as she walks through a hotel lobby. She is carrying a stylish beige handbag, pulling a compact black suitcase, and using her smartphone. The reception desk is visible in the background, with a hotel staff member on the phone. Orchids in a white vase add a touch of elegance to the minimalist decor.

Hotel Staff Earns Highest Scores in Latest J.D. Power Guest Satisfaction Survey

Research says companies have ‘doubled down’ on customer service >>…