American Express and Cvent, the meetings technology provider,, introduced enhanced features to the Cvent Event Marketing & Management platform that further expand virtual payment capabilities, leveraging American Express’ integrated budget management and payment automation solutions. The enhanced features, according to an announcement, provide a seamless meetings and events payment experience for American Express Corporate Meeting Card and vPayment clients using the Cvent Event Marketing & Management platform by:

  • Streamlining onboarding and improving the user experience, including a step-by-step escalation process to provide additional support
  • Simplifying meeting expense allocation with American Express @ Work Reconciliation, a free 24/7 tool that eases the invoicing process
  • Increasing virtual funding account options with vPayment, an American Express payment solution that assigns a single-use account number to each transaction to help increase billing efficiency, expected to be available in the US and UK later this year
  • Incorporating an automated reconciliation process, providing users with greater budget visibility, more audit controls and better data consistency, expected to be available early in 2023
Dean Henry, executive vice president, global business financing, payments and digital experiences at American Express, said that as large companies increasingly look to bring people back together for client events or internal gatherings, they want more simplification, efficiency and automation, and managing their budgets has become more important. He said that’s why the company partnered with Cvent “to deliver an enhanced virtual payment and automation solution that helps provide a seamless user experience and better serves our clients’ needs.” According to the new American Express Meeting & Events Trendex1, 97% of corporate event planners believe company events and meetings are equally or more important compared with pre-pandemic, with about three-fourths (74%) saying they expect their 2023 meetings and events budget to increase. While over 8 in 10 (81%) planners are already using an automated payment process, 82% say they plan to further automate their payment processes within the next six months.