American Airlines customers with TSA PreCheck can now move through Dallas/Fort Worth International Airport (DFW) with just their phones and their faces, thanks to a collaboration with the Transportation Security Administration (TSA) and American to test mobile identification. AAdvantage members who are enrolled in TSA PreCheck may choose to use their American Airlines mobile ID at select TSA PreCheck checkpoints to have their identity verified. The experience is available at every TSA PreCheck location at DFW, with plans to deploy at select TSA PreCheck checkpoints at Miami International Airport, Phoenix Sky Harbor International Airport, Washington Reagan National Airport and more later this year. Julie Rath, vice president of customer experience for American, said that by simplifying the identity verification process and other points at the airport, “we’re helping our customers exchange stress for convenience and saved time, and propelling the travel industry further along the path to a truly seamless customer experience.”

American Airlines customers with TSA PreCheck who choose to participate in this program need to:

  • Download the Airside Digital Identity App on an iOS or Android device
  • Take a photo of their face
  • Scan their driver’s license or passport with the app
  • Enter their American Airlines AAdvantage number
The app then:

  • Verifies the customer’s information using mobile ID technology to compare against each state’s Department of Motor Vehicles records or the passport’s embedded NFC chip.
  • Securely stores the customer’s American Airlines mobile ID on their mobile device until they choose where and when to share it.
As they go through security, customers simply present a QR code on their phone and consent to share their American Airlines mobile ID with TSA. After sharing their mobile ID, customers look into a camera at the TSA PreCheck checkpoint. TSA’s computer system then matches the customer’s encrypted image against their American Airlines mobile ID. The entire process at the airport typically takes less than five seconds. Once verified, TSA erases the encrypted digital ID from its checkpoint readers and customers retain their digital ID on their device until they are ready to use it at another waypoint, such as an airport lounge.