The great majority (96%) of travel managers included in a survey by SAP Concur believe their companies are not fully ready to manage the evolving needs and expectations of traveling employees during the pandemic.  Some of the biggest pain points cited in the survey of 800 managers include the volume of canceled reservations (44%); processing of refunds, receipts and unused tickets (43%); and determining if it is safe to travel in the absence of government guidelines (40%). The same survey (which was taken May 20 to June 9) heard from almost 5,000 business travelers. It showed that 39% are worried about the return to travel, and 30% express anxiety about it. The research also showed that 65% of business travelers put personal health and safety in their top three considerations for a return to travel, with fears about infecting family also cited by 55% and concerns about being infected themselves, 53%.  And 65% of employees say they will act if their companies do not put measures in place, with 45% saying they will ask to limit or reduce travel in their current position.