Deal will mean carrier will use Amadeus technology for online corporate solution, ‘BlueConnect’ >>
Air France-KLM Group has signed to become the first airline partner to add the Amadeus Cytric portfolio to its offering for corporate customers. The product features Cytric Travel, Cytric Expense, Cytric Easy and Cytric Care. The partnership, according to an announcement, is considered a major milestone for Amadeus, allowing Air France-KLM customers of any size to adopt Cytric solutions.
The deal will mean Air France-KLM will use Amadeus technology for its online corporate solution named ‘BlueConnect’, giving access to more dynamic and personalized booking options for its direct corporate customers.
Henri de Peyrelongue, executive vice president-commercial sales, Air France-KLM, said that with the new partnership, the carrier will be in a position to facilitate further the digital transformation of corporate clients’ processes. With the Air France-KLM BlueConnect solution powered by Cytric’s technology, he said, “we will be able to offer all the powerful functionalities to serve the evolving needs of hundreds of direct corporate customers around the world.”
With access to Cytric, the sales teams at Air France and KLM will be able to offer differentiated offers to the group’s direct corporate customers, for example ensuring that trips adhere to the customer’s corporate travel policy. As part of the deal, Amadeus will offer Air France-KLM teams a training and certification process so they are fully ready to implement Cytric to new users.
Air France-KLM will offer customers the newly launched Cytric Easy, the only travel and expense tool embedded into Microsoft 365, according to the announcement. The solution offers a single location to search, compare or book a hotel, flight or car rental – without ever leaving Microsoft Teams. Users will have the ability to share trip information enabling better connections and collaborations in teams, according to the announcement.
Rudy Daniello, executive vice president, Amadeus Cytric Solutions, said that Cytric combines all corporate travel and expense needs in a single, integrated online solution. Air France-KLM’s direct corporate customers, he said, “will gain access to automated processes while retaining full visibility and control over expenses, and have access to the frictionless digital experience employees seek.”