United to Permanently End Change Fees for Domestic Flights
Carrier will eliminate $200 charge for standard and premium economy seats >>
by: Harvey Chipkin
United Airlines will permanently drop a $200 fee for most travelers who change a ticket for travel within the US. Scott Kirby, CEO, said in a video that “when we hear from customers about where we can improve, getting rid of fees is often the top request.” American Airlines and Delta Air Lines continue to charge the $200 fee. United said it would eliminate the fee for people who buy a standard or premium economy ticket for US travel. United also said that it will extend a broad waiver of change fees — including for international travel — through Dec. 31. Customers who pay the lowest fares, called “basic economy,” can also change tickets free because of the extended waiver announced Sunday. And starting in January, United will let customers fly standby for free on other flights the same day as their booked flight.
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